BitStarz Mobile Casino
- Support for both crypto and Fiat currencies
- A provably fair feature is supported for SoftSwiss games
- Game fairness guarantee by iTechLabs
- GPWA approved
- More than 1.500 games to choose from
- One of the rare legal casinos that support Bitcoin
- The website is compatible with major mobile operating systems (iOS and Android)
- No deposit bonus (20 free spins)
- Lots of promotions
- Ease of use
- Bitcoin support that requires no expertise
- Amazing reputation among players
- Amazing reputation among players Multi-platform and multi-currency support
- No specific country restriction
- No casino apps
- No anonymous gambling
- Some providers have too many country limitations
- Some bonuses are restricted for too many countries
If you want to use Bitcoin to gamble but do not know where to start, BitStarz will be a good option. This website is a hybrid of crypto and regular online casinos: It supports cryptocurrencies but accepts payments in Fiat currencies (USD, EUR, etc.) too. In other words, it offers the best of both worlds.
In this BitStarz review, we will take a closer look at the casino and examine all of its features in detail. We will especially focus on mobile casino online and real money casino app topics, but desktop users can benefit from our review too. Without further due, let’s start: BitStarz offers a lot of features, and we have a lot to talk about.
Things to Know About This Casino
- BitStarz was a nominee for the “best operator EGR 2018” award
- It was chosen as “AskGamblers player’s choice” in both 2017 and 2018
- It is the owner of many “certificate of trust” awards from respected community websites
- It won the “best live chat support” award in 2017
About the Casino: Who Owns BitStarz?
BitStarz was established in 2014, and it is owned by Direx N.V, a Cyprus based company. Direx N.V. is a medium-sized operator that owns many other brands, such as Loki Casino, Crypto Wild, mBit Casino, Mars Casino, and OSHI. BitStarz claims that it is the first online casino that started to accept Bitcoin, and this is true: Back in 2014, BTC was not as popular as today, but this website was supporting it as a payment method.
During our research, we did not find any serious complaints about BitStarz. As can be guessed from its awards, it takes players complaints seriously and answers almost every comment. They have an account on almost all of the social media platforms, and as we will explain below, you can reach the customer support team via these platforms too. Overall, we can say that BitStarz has quite a positive reputation among gamblers, and this is not an easy thing to achieve.
How to Become a Member of BitStarz Online Casino
It is very easy to become a member of this casino. Whether you are using the desktop or mobile version of the site, click the green “sign up” button at the top. You will be asked to fill out a short form. This is really a short one, as you are not asked to provide any personal details. Giving your email address and selecting a nickname are enough to complete the registration.
However, BitStarz does not support anonymous gambling – you can sign up with only an email address, but when you want to make a withdrawal, you are asked to verify your identity. Note that right after completing the registration, you can claim 20 free spins – no deposit required (more info about this promotion is available below). Moreover, BitStarz no deposit bonus codes 2019 are not needed, you can claim this bonus without a code.
BitStarz does not restrict a specific country from joining and just states that if gambling is illegal in the country of your residence, you should not join. This means a player from Canada can freely sign up with them. In other words, BitStarz casino Canada option is available. However, Canadian players cannot access a big part of the game collection due to provider limitations, check the license section below for more info about this.
Design and Practicality of the Website
The design is not colourful, and black is the dominant colour. However, the website does not look “depressing” because of this choice. In fact, it looks quite good – kudos to the designers. In general, we can say that there are no navigational problems. You can easily understand what you need to do to complete a certain action or reach a specific page. The main page consists of lists of popular games and all the links you need. The overall page loading speeds are satisfactory, even if you are not using a fast internet connection.
Games can be sorted by their name or provider. By clicking on the “feeling lucky” button, you can see a recommended game. The website supports three languages: English, Russian, and Chinese. BitStarz Canada version of the site is available in English. If you click on the buttons at the bottom right, you can see the top games, manage the site notifications, and quickly return back to the main page. In addition, all bonus offers can be seen on the main page too.
BitStarz Casino Mobile Compatibility
Unfortunately, at the time of this review, no BitStarz casino app was available. There is no app download option even for Android devices. However, you do not need to use a casino app to access the mobile version of the site. Simply visit BitStarz from your mobile browser, and its mobile version will be loaded.
This is an HTML5 casino, so the website can change its resolution according to your screen size. So, for example, you will see a different design when you use a tablet PC, such as iPad. Mobile phone users, such as iPhone, will be able to use a more practical design. In any case, the mobile version of the site displays seamlessly no matter which device you are using.
There are no differences between the desktop and mobile versions in terms of features, games, and performance. You can still play games, access to your account, send a message to the support team, and make a payment. However, due to technical limitations, you won’t be able to play provably fair games from a mobile device: Desktop browsers must be preferred to activate that feature. Other than that, the mobile compatibility of BitStarz is satisfying, and the mobile slots collection is quite big – we recommend starting from there.
Game Collection and Gambling Options
BitStarz offers only online casino and live casino games, so there is no sports betting service available. The providers are many, and the majority of them are respected names in the industry. In this respect, BitStarz works with the following providers: Amatic, Asia Gaming, Authentic, Belatra, Betsoft Gaming, BGAMING, Booming Games, Casino Technology, EGT, Endorphina, Evolution, Evoplay, Ezugi, GameArt, Habanero, iGTech, iSoftBet, Lucky, Microgaming, Netent, NYX Gaming, Platipus, Play N GO, Pragmatic Play, Quickfire, Spinomenal, Vivo Gaming, SoftSwiss, and Yggdrasil. In total, you can play nearly 1800 games in different categories.
BitStarz offers slot machines (video, classic, jackpot), table games (roulette, keno), and card games (blackjack, poker, baccarat). There is a specific section called “BTC games”, which contains the games of SoftSwiss. The reason they have a separate category is that these games support the provably fair feature. In other words, the result of a roll is sent to the player’s PC before it happened. After the round is over, the player can check the authenticity of the result and ensure that the game is fair. The RTP ratios of these games are quite high, so we highly recommend taking a look. Speaking of which, these are the best and most popular games, according to their lists:
|Game Type||Games Examples|
|Slot Machines||Fire Lightning, Starburst, Wolf Gold, Wolf Treasure, Jade Valley|
|Jackpot Games||Mega Moolah, Major Millions Progressive, King Cashalot, Treasure Nile|
|Card and Table Games||Sic-Bo, Immersive Roulette, Blackjack Party, American Roulette|
This list is a good place to start, but we encourage you to browse the other games too. Each one can be played for free, and this option is available to non-members too. In other words, even if you are not a member, you can still play the demo versions of their games. Note that live casino games are the only exception: They can be played only with real money, so you need to be a member. Please note that players from Canada are restricted to play the games of some providers, especially Netent and NYX Gaming.
Speaking of live casino games, this service is provided by Evolution Gaming and Ezugi. There are more than 40 titles that can be played against real dealers. In addition to classic roulette, poker, baccarat, and blackjack, you can find different variants of these games too. During our tests, we did not experience any lags and managed to find a game at every hour of the day. Note that live dealer games can be played on mobile devices too.
Bonus Offers of Desktop and Mobile Casino BitStarz
Before we start, let’s mention that none of the bonus promotions requires a BitStarz promo code. You just need to complete the registration or deposit to activate the bonuses. In this regard, these are the best offers at this casino:
No Deposit Bonus: Complete the registration, get 20 free spins. The maximum winnings are limited to 100 EUR, and you need to complete a 40x wagering requirement to withdraw your winnings. Note that this offer is not available for the majority of European countries.
Welcome Bonus: New players get a 100% match bonus for their first four deposits. The maximum bonus that can be won is 5 BTC/500 EUR. In addition, 180 free spins are awarded. Take a look at the table first to see all of the rates:
|DEPOSIT||MATCH RATE||MAXIMUM BONUS|
|1st||100%||100 EUR / 1 BTC|
|2nd||50%||100 EUR / 1 BTC|
|3rd||50%||200 EUR / 2 BTC|
|4th||100%||100 EUR / 1 BTC|
All deposits must be at least 20 EUR/0.006 BTC in order to get the bonus. Free spins will be credited to your account as 20 per day for 9 days. You must use each delivery within 3 days. The winnings from the free spins are subject to a separate wagering requirement (40x). Speaking of which, you must also wager the bonus amount 40 times in order to cash it out. Note that only slot machine wagers contribute 100% towards the requirement, for all other games, this rate is 5% or lower. Until you meet the playthrough condition, all of your wagers at all games will be limited to 5 EUR.
Reload Bonus: This promotion is open to all members of the site. It can be used weekly but only effective during the Mondays (in other words, deposits made any other day will not count). This is also a match bonus with a 50% rate. All deposits made on Monday will be matched by 50%, up to 50 EUR/250 mBTC. The wagering requirement rate is still 40x.
In addition to these, BitStarz has a loyalty program. Each deposit and wager will award a certain amount of loyalty points (LP). These cannot be exchanged, but after reaching a certain total, a personal bonus will be offered to players. So you can convert them to real cash, but you can claim additional bonuses with these points.
Payouts and Deposit & Withdrawal Limits
BitStarz casino supports eight currencies, EUR, AUD, USD, CAD, GBP, NOK, CNY, BTC, LTC, BCH, ETH, and DOG (the last five are cryptocurrencies). However, players from the following countries can only make a deposit with a credit card in EUR or BTC, no other currencies can be used: Norway, Turkey, Singapore, Argentina, Canada, and Germany. This is actually a little weird: CAD is supported natively, but for some reason, if you are using a credit card, you must select EUR (or BTC) as your currency. Since the exchange rates will be quite high, we recommend using BTC if you are a Canadian player. Other things to know about payouts are as follows:
- The BTC withdrawals complete in 30 minutes or less. This is due to blockchain restrictions, BitStarz completes the process instantly.
- If the withdrawal amount is higher than 1.000 EUR or 3 BTC, the casino will ask you to verify your identity. This will require sending a copy of your ID, utility bill, and even credit card to the casino management. Here is a tip if you don’t want to deal with this: Prefer BTC. Since 3 BTC was equal to nearly 9.000 EUR at the time of this review, you can easily increase the verification limit. Or, complete the ID verification procedure right after becoming a member and save time.
- Before making a withdrawal, you need to wager your deposit amount at least 1 time. So, for example, if you want to withdraw 100 EUR, you must wager 100 EUR first. This rate is 3x for cryptocurrency users. And table game players must wager 10 times their deposit before making a withdrawal.
- Players from the United States, cannot use VISA cards. And players from Belgium, Denmark, the Czech Republic, France, Germany, Greece, Hungary, Italy, the Netherlands, Turkey, and the United Kingdom cannot use MasterCard.
- E-wallet withdrawals complete in 1 hour. For credit cards, this period is 24 hours. And for bank transfers, you need to wait up to 3 business days.
- The minimum deposit amount is 0.0003 BTC/5 EUR. The maximum withdrawal amount is 7.500 EUR/2 BTC (weekly) and 15.000 EUR/5 BTC (monthly).
- Withdrawals are free of charge, but some deposit methods require fees. Please take a look at the section below for more info about this.
Supported Payment Methods
As mentioned above, BitStarz supports both Fiat and cryptocurrencies. At the time of this review, these were the supported payment methods: Credit cards, Skrill, Neteller, bank transfer, Sofort, Paysafe Card, iDeal, iDebit, InstaDebit, Interac Online, and ComePay.
Please take a look at the table below for more info on payment methods:
|NAME||DEPOSIT FEE||MAX DEPOSIT AMOUNT||MIN WITHDRAWAL AMOUNT|
|VISA / MasterCard||2.5%||4.000 EUR||20 EUR|
|Bitcoin||None||No maximum limit||0.00001 BTC|
|Skrill / Neteller||2.5%||4.000 EUR||20 EUR|
|Bank Transfer||None||4.000 EUR||20 EUR|
|Sofort||None||4.000 EUR||20 EUR|
|Paysafe Card||2.5%||4.000 EUR||20 EUR|
|iDeal||None||4.000 EUR||20 EUR|
|Come Pay||5%||4.000 EUR||20 EUR|
|Interac Online||None||4.000 EUR||20 EUR|
|InstaDebit||None||4.000 EUR||20 EUR|
|iDebit||None||4.000 EUR||20 EUR|
|Bitcoin Cash||None||No maximum limit||0.001 BCH|
|LiteCoin||None||No maximum limit||0.01 LTC|
|Ethereum||None||No maximum limit||0.01 ETH|
|DogeCoin||None||No maximum limit||1.000 DOGE|
Note that among the cryptocurrency options, Dogecoin offers the highest speed and the lowest blockchain fees. So, if you prefer to play with a small budget, selecting DOGE will be the best – you won’t have to pay blockchain fees (*) as high as your bets.
(*) Even if BitStarz casino does not ask for a fee, the blockchain itself will cut a commission from every transfer. The amount of this fee is different for every cryptocurrency. Bitcoin has the highest blockchain fees.
Bitstarz Casino Software
The casino itself does not run on a specific platform, such as Quick Spin by Microgaming. BitStarz uses in-house website and software to offer its services. The site also does not run on a blockchain, like a true crypto-gambling website, it still uses centralized and physical servers. Their infrastructure of the runs on HTML5, which means it can offer the same services and performance on every platform.
Security and Fairness
The games of SoftSwiss are the most secure and fair ones you can find. As mentioned above, these games offer the provably fair feature, which allows players to check fairness at each round. Note that the audition of such games is also done by players, not an independent third party. The fairness of all other games is guaranteed by iTechLabs. The RTP reports are not publicly available, but you can check the RTP rate of every game from the paytable before starting to play. BitStarz is an “RNG certified” casino.
In terms of security, every page of the site is encrypted by 128-bit SSL provided by CloudFlare. Crypto payments are handled by CoinsPaid which offers unmatched security. Overall, BitStarz is a safe and secure casino.
Electronic Gambling License: Is BitStarz Legit?
Yes, BitStarz is licensed by the Netherland Antilles with the license no 8048/JAZ. You can validate the license by clicking on the small Antillephone logo at the bottom of the main page. This license is just for BitStarz, by the way, other gambling brands of Direx N.V. run on different licenses. BitStarz is a legit and legal online casino.
Reaching the Customer Support
There are multiple ways to reach customer support. These are:
- Live Chat: Click on the floating “help” button that can be seen at the bottom right of every page. Live chat is available 24/7.
- Email: [email protected] All emails are answered within 24 hours
- Social Media: You can leave a message to Telegram, Facebook, Twitter, Instagram, YouTube, and Instagram accounts.
Surprisingly, using social media is sometimes faster than using live chat – we recommend using this method first. Unfortunately, BitStarz casino does not provide telephone support.
We agree on other BitStarz casino reviews: This is an excellent place for those who are interested in crypto gambling but lack technical knowledge. Using BTC and other cryptocurrencies are quite easy, and you can switch to Fiat currencies anytime you want. The country restrictions are almost non-existent, and the game collection is big enough to satisfy every taste. BitStarz is a very good option for all kinds of players, and it is one of the casinos that have a very positive reputation among gamblers. We highly recommend to try this one, BitStarz has met all of our expectations.