Jackpot City Mobile Casino

Jackpot City Mobile Casino
Get up to $1600 Free! Terms & Conditions
Interface & Usability
Mobile Gaming
Bonuses & Offers
Game Variety
Customer Service
Overall 4.9
User Review
Jackpot City Casino Benefits

Jackpot City online casino boasts an array of benefits that have helped catapult it to high popularity heights. Some of the most notable ones include:

  • A long-standing reputation since 1998
  • Mobile gaming services
  • 24-hour customer support
  • Accepts Canadian players
  • New membership bonuses
  • A wide variety of gaming options
  • Live dealer offering
  • Easy to join
  • An impressive collection of live dealer games
  • Many payment methods
  • Good welcome bonus
  • 24-hour customer support
  • Supports 11 languages
  • Relatively fast payouts
  • Good security features
  • A wide variety of gaming options
  • Progressive jackpots
  • A long list of restricted countries
  • High wagering requirements
  • One software provider
  • Withdrawals restricted to $4000 a week

The online gaming scene is flocking with casinos that look to service the needs of an ever-growing market. In the flurry of elements included in this industry, casino reviews play a crucial role in informing gamers of the elements of each gaming site. In this particular one, we cover Jackpot City Casino and the services it offers to Canadian gamblers.

Casino Overview

Jackpot City Casino is one of online gambling market leaders. The gambling establishment was launched in 1998 when little was known about online gaming. It has served the gambling community for over two decades. Such experience can mold any online casino into a force to reckon with, which is the case with Jackpot City. More so, the establishment is run and managed by Digimedia, a company that has shown exemplary performance in managing gambling operations.

A lasting impression, a wide variety of casino games, and a first-class software provider make Jackpot City one of the top online establishments in Canada. The casino has an extensive network of players from different jurisdictions and, therefore, supports a wide range of payment methods and international currencies. It is also regulated by the government of Malta alongside other reputable authorities. Jackpot City casino reviews speak good things about these establishments. This review will comprehensively cover the aspects of the casino including:

  • Bonuses and Promotions
  • Payment Methods
  • Customer Support
  • Games available
  • Security and Regulation
  • Mobile Gaming, and
  • Software among other things.

Review websites have termed Jackpot City as a powerhouse in the online casino Canada sector. This is not without reason. Casino Jackpot City hosts more than 600 gaming titles that span over the classic casino categories like slots, poker, roulette, blackjack, baccarat, and craps. Besides, it offers some of the best bonuses in the gambling community. New players get $1600 in bonus fund just for signing up. More rewards await Canadian players in the promotions tab.

The website uses a black and purple colour scheme. It is easy to navigate since different departments have their own dedicated tabs. Games can be found in the casino games tab arranged according to the genre at the bottom of the casino lobby as useful widgets such as helplines and contact numbers.

Becoming a Member

Before one can play for real money in Jackpot City, they have to register an account. It is a simple process that should not take more than 5 minutes. First, a new player has to visit the website and find the create account button. Clicking this button avails a form which has to be filled in with the new member’s credentials. After submitting the form, the players are required to verify their email address. Once this is done, the new account is ready for use. Make payments into the new account to start gambling for real money.

Tips and Tricks

Gambling is fuelled purely by chance. It is essential that new players know how to manage their bankroll as they place wagers in the casino. Use bonuses to learn new games and familiarize yourself with how a particular game works before putting money on the line. Once you learn the basics of a game, it is easier to maximize on winning chances. Try the progressive jackpot slots for even more significant wins.

Games Available

Jackpot City has one of the largest gaming portfolios in the world. The catalogue cuts across many casino genres with slots taking up the bulk of the collection. Most games in the catalogue are supplied by Microgaming. Live dealer games, however, are titles from Evolution Gaming. It is interesting to note that although this casino is powered by Microgaming only, it has found a way to bring in titles from other developers. Quickfire is Microgaming’s distribution arm. It is responsible for bringing in titles from other software providers with the appropriate permissions. Using Quickfire, Canadians can play games from Genesis Gaming, Spin 3, and NextGen Gaming. Jackpot City casino games can be played for free or for real money.


Microgaming is known for developing some of the best slots in the market. There are over 300 Jackpot City slots in the library. Slots are rendered in high definition and enjoy a varied number of themes. Players may also enjoy in-game bonuses such as free spins, mini-games, multipliers, and wilds. The slots collection also features different variations. Players will find classic slots, five reel slots, progressive slots, and fixed jackpot slots. Some of the Jackpot City Casino slots games in this library include:

  • The Dark Knight
  • Game of Thrones
  • Haloweenies
  • Hellboy
  • Isis
  • Jackpot Express
  • Jurassic Jackpot
  • Kung Fu Cash
  • Ladies Nite
  • Lady in Red
  • Octopays
  • Reel Spinner
  • Terminator 2
  • Tomb Raider
  • Vinyl Countdown
  • 7 Oceans

Progressive jackpots afford players an opportunity to earn significant amounts of money from three or four jackpot pools. Some of the progressive jackpots are Mega Millions, Break Da Bank, Tunzamunni, Cash Splash, Treasure Nile, King Cashalot, and record holder Mega Moolah.

Table Games

If slots are not your cup of tea, then you can try your luck on the table games. Video poker, roulette, baccarat, craps, poker, and blackjack are some of the table games you can find in the library.

Apart from classic blackjack, Canadian players can find popular variations such as Spanish 21, Vegas Style Blackjack, Downtown Vegas Blackjack, Pontoon, and Atlantic City Blackjack. All in all, there are at least 40 variations of blackjack on offer. There are also blackjack variations that provide single and multi-hand options.

Roulette is yet another table game that is popular among Jackpot City customers in Canada. Test your luck with American, French, and European wheels at the roulette tables.

An even more extensive video poker selection can be found on the gaming menu. Find video poker variations such as:

  • Double Bonus
  • Aces and Eights
  • Tens or Better
  • Joker Poker
  • Louisiana Double
  • Deuces Wild
  • Aces and Faces
  • All American
  • Double Joker
  • Bonus Deuces Wild, etc.

Live Dealer Games

The main attraction of Jackpot City is its extensive collection of live casino games. For those who are new to the casino scene, live dealer games are online casino sets that simulate a land-based casino experience. Players interact with dealers and croupiers in real-time. The action is recorded from a location such as a real casino and broadcast live to the players on their computers. Live dealers games are often available for table games only.

The live dealer gaming options in Jackpot City include a selection of roulette, blackjack, baccarat, and Hold’Em. The entire collection is made possible by Evolution Gaming.

Other Games

Members of Jackpot Casino can also play other games like keno, bingo, and scratch card games. There is also a small selection of arcade games that provide decent payouts.

Bonuses and Promotions

Casino has a generous rewards system. Apart from the welcome bonus, there are plenty of gifts, promotions, offers for new as well as old players and other Jackpot City casino bonus codes. Moreover, there is a comp points program where loyal clients can accumulate comp points and redeem them for other prizes.

  • The Welcome Bonus

Joining Jackpot City Casino avails the opportunity for a 100% match up bonus. Upon successful registration, members who meet the minimum deposit threshold get their deposits doubled up to $1600 or its equivalent in other currencies. This bonus is awarded to members in 4 instalments.

The first instalment is immediately given to a new member after completing the first deposit. Once the member’s casino account is credited, the amount will be double up to $400 or an equivalent amount in euros, pounds, or other accepted currencies. The same rewards accrue upon the second, third, and fourth payments made into the member’s account.

What’s more, the first offer comes with 50 extra spins for a player to enjoy on selected slots if a payment of $10 or over is made. The spins can be used to play 108 Heroes slot game which is one of Microgaming’s most popular slots.

Players can qualify for the sign-up offer in three simple steps:

  1. Open a new real money account
  2. Make a minimum payment of ten dollars
  3. Claim the bonus

After opening a new account, players have seven days to claim the welcome bonus. Time starts running a day after a new account has been opened. The offer will lapse when the bonus remains unclaimed after the time provided.

The bonus offer is subject to a 50x wagering requirement; this means that players have to wager at least 50x the bonus given before they can withdraw any payouts. For instance, if the first payment made was $100, a member who claims the welcome bonus has to stake at least $5000 before they can access their winnings. This rollover requirement is slightly higher than other peer casinos who levy 40x or 30x. However, unlike these gambling establishments, the rollover is only applicable to the bonus advanced rather than to the sum of the bonus and deposit. This is to say that although the condition may seem steep, it imposes restrictions only on the extra money, thereby reducing the player’s indebtedness by half.

The wagering requirement has to be met before the expiry of 90 days. If the time lapses before the player wagers the required amount, they forfeit the bonus and advantages that have accrued thereon. This means that the establishment confiscates any winnings that might have been gained from the use of the advanced funds. The wagering requirement is met by betting in various games in the gambling establishment.

It is also important to know that different games contribute differently towards the rollover. In absolute truth, some games add nothing. All slot games, including progressive jackpots, will donate 100% towards the rollover. Betting $10 in a slot game will congruently reduce the member’s requirement. The same applies to Keno and scratch games. Video poker games contribute 10%. However, some versions of poker aces are excluded. This rate also applies to blackjack and all its variations. Poker aces only relieve the wagering requirement by 2%. Roulette, sic bo, table poker, red dog, craps, and baccarat do not contribute towards the playthrough requirement, so it is advisable to stick with slots to meet the rollover faster.

The welcome bonus is not available to all nationals. Polish residents, for instance, only benefit from the signup offer if they deposit at least $20, 80 PLN or 200 SEK/NOK.

  • Promotions

Besides the massive welcome bonus, Jackpot City promises regular daily, weekly, and monthly promotions. The nature of these promotions changes as time passes. Sometimes the casino may offer reload bonuses where with every deposit, it matches it up to a certain percentage. Other times, the casino may choose to give the players an insurance bonus. When this occurs, all money lost while betting during the fixed period in Jackpot City will be refunded. Regardless, Canadian members can rest assured there will always be some incentive to keep them going.

The promotions can be accessed using the “promotions” widget on the top of the website lobby. Daily logins are essential for a member who wants to make the most use of Jackpotcity casino promotions. This is because the previous weeks or days activities directly influence the promotions a player gets, so more activity means better promotions.

Players also receive updates via email or in the alerts section of the website or application. Some of the prizes that a member may expect to receive include cash prizes, casino credits, free spins, gadgets, exotic cruises, and exclusive invitations. Promotions are not available to non-members.

  • Loyalty Program

The loyalty program in this gambling establishment is pretty basic but highly rewarding. In Jackpot City Canada, the loyalty program goes by the name VIP program. Immediately a member creates an account, they are inaugurated into the VIP program. The program has four levels. Members progress through these levels by accumulating comp points through wagering in the casino games.

New members begin with the blue tier, which covers up to 999 points. There are no specials tied to this level. After reaching 999 points, players advance to the Bronze tier. The Bronze tier affords members a 1% bonus for every wager they place. They then progress to the silver tier after accumulating 9999 points. The silver tier has a 5% bonus.

The final level is the VIP rewards program. There are three levels in the VIP Rewards program; Gold, Platinum, and Diamond. Players will receive 10, 15, and 20% bonuses respectively when they become members of the VIP Rewards tier. Moreover, certain advantages also become available to them. These include faster payouts, concierge services, exclusive invitations, and special occasion bonuses.

Accumulated points may also be redeemed for cash rewards. Redemption of points begins after a player reaches the Bronze tier. For 2000 points, the player may get $10. Other than cash prizes, points may also be redeemed for gadgets, novelty items, and cruises. The higher the points, the greater the rewards.

The Jackpot City loyalty program works in both the desktop and mobile devices. Since the points are attached to a member’s casino account, playing mobile casino games will still reflect on the account holder’s points.

The easiest way to get wind of bonuses and promotions is to visit the casino website. However, players may also visit affiliate’s pages to make use of Jackpot City casino no deposit bonus codes 2019 or coupon codes.

Payment Methods

Jackpot City supports a wide variety of payment methods. However, transactions are conducted in a limited number of currencies. Some of these are euros, Mexican pesos, Polish Zlotych, pounds sterling, Russian rubles, Norwegian kroner, Argentine pesos, Swedish Kronors, Brazilian reals, Canadian dollars, Swiss francs, United States dollars, Indian rupees, and New Zealand dollars. Even so, players who cannot readily access the supported currencies may liaise with the casino for conversion options. This, however, comes at a small fee.


Funds may be paid into a player’s account using many methods. The list is endless, but the short stick of it is that funds can be deposited using debit cards, credit cards, wire transfers, e-wallets, eChecks, local bank transfers, and many other online payment methods. Amounts transferred to the casino account reflect instantly and made available for use once they have indicated. The minimum deposit amount is $10 or its equivalent in other currencies. This deposit qualifies one for the welcome bonus. Some of the channels that are supported for deposits are:

  • Abaqoos
  • AstroPay
  • Boleto Bancario
  • Citadel Instant
  • Dinero Mail
  • Payforit
  • Todito cash
  • Seb Bank
  • Direct bank transfers
  • EPS
  • Euteller
  • Multibanco
  • Entropay
  • Instadebit
  • MasterCard
  • Visa Electron
  • Webmoney
  • Visa
  • Trustly
  • Przelewy24
  • Mpass
  • Maestro
  • PayPal
  • Paysafecard
  • Giropay
  • iDeal
  • Qiwi
  • MonetaRu
  • Money Safe prepaid card
  • Skrill
  • Neteller
  • 1-Tap
  • Teleingreso

The choice of deposit options should depend on the availability of that method in the locality of a member. For instance, players in Russia can use MonetaRu to make deposits but not 1-Tap.


While the list of deposit methods is endless, withdrawal options are limited. Players may only withdraw using checks, courier checks, wire transfers, eChecks, EcoPayz, Entropay, iDebit, Qiwi, Neteller, Skrill, Visa Electron, Visa, Visa Delta, Yandex, WebMoney, PayPal, InstaDebit, MonetaRu, and Postepay.

Withdrawal rules and time differ with the payment method being used. However, the default period within which the casino effects cash out requests is 3 to 7 days. Payments through checks take two to three weeks while those using courier check only take a week. eWallets are the fastest methods. It only takes 24 hours to transfer funds from the casino to an eWallet such as PayPal, Neteller, and Skrill. Withdrawals to cards take between 3 and 6 days. VIP players enjoy faster withdrawals than regular clients.

The minimum withdrawal amount is $50. There is also a restriction on how much a player can withdraw weekly. This restriction serves only to keep money laundering operations in check. That being said, players can only withdraw up to $4000 in a week. Where a player wins an amount exceeding $4000, the casino allows withdrawals in equal instalments until such an amount is fully paid out to the player. However, with prior arrangements with casino management, some members are allowed to withdraw over this limit.

No charges are levied on withdrawals in Jackpot City Casino Canada. Nevertheless, service providers may charge a small fee on any money transfers made using their platforms. Courier check payments, however, attract a charge of $35.

Jackpot City has one of the highest payout rates in the online gaming community. An average of 97-98.5% is paid out by the establishment to players. These rates are dependent on the games that are played.

Money does not change hands haphazardly. To make a withdrawal, a member has first to make a request. The request is assessed by the cashier to confirm whether requirements such as playthrough and withdrawal limits have been met. The applicant is then asked to provide proof of identity such as a national ID card or a driver’s license, and address. After the details are verified, the withdrawal request is subject to a pending period of 24 to 96 hours. During the pending period, a member may reverse their transaction. It also means that the funds “on hold” can still be used to place wagers in games.

The verification process is not the only safety precaution taken with regard to the clients’ finances. Safety is also guaranteed by the eCOGRA seal of approval that covers prompt payouts, fair gaming, responsible conduct, and customer service. Also, the gambling operation partners with DataCash Limited, a premier security company that specializes in protecting cash transactions, to prevent instances of fraud and identity theft when using cards and other online payment methods.


Microgaming is the sole provider of gaming titles in Jackpot City. Being one of the best software providers in the field, players can expect an extensive collection of top-notch gaming titles with high definition, innovative themes, and excellent bonus features. Slots are Microgaming’s area of expertise. There are over 450 slots in the gaming library, some of which are featured in the online gaming’s hall of fame. Mega Moolah slot machine still holds the record for the highest progressive jackpot ever paid out in online gaming. Other popular slots in the Microgaming catalogue include Thunderstruck, Thunderstruck 2, Tomb Raider, and the Dark Knight.

Microgaming stands out from other software providers mostly because when a player wins a jackpot, the amount is immediately availed to the player in a lump sum payment. Most other slots release the jackpot amount in instalments.

Microgaming’s other hand, Quickfire, also features titles from other developers. The software provides an online gaming platform as well as a downloadable suite. Online gaming supports instant play games. All these games require to run is an up-to-date browser and a flash plug-in. The downloadable software is available for Windows and iOS operating systems.

However, the live dealer section of Jackpot City is powered by Evolution Gaming. This section includes some of the most immersive live dealer casino games with several customizable options like camera angles, volume control, live chat, video quality, and full screen.

Moreover, Jackpot City supports mobile gaming. The mobile version is accessible by logging onto the website using a mobile phone, tablet, iPad, or iPhone or using an app download from the relevant platform market.

Mobile Gaming

Jackpot City mobile casino is available on a range of portable devices. The most common ones are mobile phones, iPads, iPhones, Kindle Fire HD, and tablets. In addition to mobile gaming, Jackpot City mobile Canada allows for social gaming. Casino games can be played with friends using links on popular social media platforms such as Facebook and Twitter.

The casino website is optimized for mobile devices. It is possible to view the large chunks of data using smaller screens. The site is also easy to navigate thanks to HTML5 technology. This technological genius allows users to browse freely on all devices.

Members are required to log into their accounts to access mobile casino Canada. The same credentials are used on desktop and mobile, so there is no need to register afresh. However, gamblers who wish to use Jackpot City casino mobile and do not have accounts have to register one using the simple steps that were described earlier in this review. The mobile casino download software can also be accessed on the website.

There is also a dedicated Jackpot City mobile casino app for both Android and iOS. Increased appreciation of mobile gaming has fuelled the desire to make gaming-on-the-go more accessible. In this light, players may get the Jackpot City casino Android app by downloading the casino apk on the website or from an app market. Similarly, iPhone users may install the Jackpot City iPhone app to start their mobile gaming experience. The iOS real money casino app is called Jackpot City Premium.

There are a few simple directions a player needs to follow to download Jackpot City casino app.

  1. Visit the casino website
  2. Click the blue download tab
  3. Wait for the download to complete
  4. Install the app
  5. Enjoy

A Jackpot City mobile casino review would be incomplete with no mention of the gaming options provided. First, it is of key significance to note that all games play seamlessly on mobile platforms. Payers can hardly distinguish between mobile gaming and desktop gaming.

Moreover, the selection of games is nearly as impressive as the full library on desktop. Gamers can try mobile slots, blackjack, roulette, craps, red dog, sic bo, poker, and video poker for a hand-held experience. The live dealer casino games are also provided for in the mobile phone casino catalogue. All a player has to do before playing is to change the screen orientation to landscape.

An array of deposit and withdrawal methods is accessible to a player when using the Jackpot City mobile app. Payments can be made via MasterCard, PayPal, American Express, Discover, and JCB.

The Jackpot City app provides a player with all functionalities available in the full version of the casino. Besides, several benefits accrue from installing the mobile casino. For instance, new players testing out the Jackpot City mobile casino Canada receive a substantial welcome deposit as well as access to the latest games, accumulate loyalty points, and high-quality gaming sessions.

Security and Regulation

Security is taken very seriously at casino Jackpot City Canada. This is why data traffic is transmitted in secure paths. The casino uses 128 bit SSL encryption to protect the data against leakage. It also counters any threats of hacking, spyware, and malware. The casino also uses a random number generator in all its games to ensure that they are fair.

eCOGRA, a trusted regulator, has given this casino a stamp of approval. This means that all the games have been rigorously tested to ensure they are fair. The body also performs regular assessments and updates the casino’s standing in its books. The most recent report indicates that Jackpot City casino Canada has a payout rate of between 97-98.5%, which is on the higher side.

Nationals from certain countries are not allowed to stake real money in Jackpot City. This is because some of these countries do not entertain gambling operations within their jurisdiction. However, the geographical coverage of Jackpot City is significantly large. Some of the restricted countries include South Africa, Singapore, Taiwan, Turkey, Israel, Italy, Portugal, Spain, Romania, Belgium, United States, United Kingdom, Guam, Samoa, Australia, Hungary, Virgin Islands, Hong Kong, Puerto Rico, North Korea, and the Philippines.


Jackpot City holds licenses from the government of Malta and Mohawk territory of Kahnawake. The Malta Gambling Authority is, therefore, the principal regulator of this online casino. The establishment has to adhere to prescribed rules and regulations set by the Maltese authorities. The MGA is known to have some of the strictest laws and enforcement mechanisms. The second license is from Kahnawake Gaming Commission based in Canada. It means that Canadian players who have a dispute with the casino may present their cases with the KGC for resolution.

Customer Support

Since 1998, the casino has had a long-standing reputation of excellent customer service. The multiple casino player reviews are a testament to this fact. The online casino attendants are dedicated to providing exceptional service to every customer. The help desk is highly professional and available around the clock.

Customer support services are offered in more than 20 different languages. These include English, Portuguese, French, Czech, Danish, Finnish, Norwegian, German, Greek, Italian, Japanese, Korean, Latvian, Polish, Spanish, French, Turkish, Swedish, Thai, Croatian, Dutch, and Russian. The website can also be translated into these languages.

Members with complaints or questions may direct them to customer service via telephone, email, or live chat. Telephone numbers vary from country to country. Communication by email is responded to rapidly. Live chat allows customers to have immediate feedback by talking to a customer care representative in real time. Besides, VIP players may also communicate via Skype.

The Frequently Asked Questions, abbreviated as FAQ on the website, also provides useful information on recurrent issues such as deposit methods, promotions, and the loyalty programs. New members will find this section very advantageous.

Frequently Asked Questions

How do I withdraw from Jackpot City Casino?

Withdrawal is a simple process. Players who want to cash out may submit their requests to the cashier by accessing the banking tab on the casino lobby and selecting the “withdraw” option. The player then has to choose the method they would like to use and enter the desired withdrawal amount. After submitting this information, the casino requires some proof of identification and address. Players should have scanned copies of their ID cards or driver’s license. After verification, the player has to wait for at least 24 hours before the funds are availed in their accounts. This may take longer depending on the payment method selected. Read reviews on Jackpot City Casino to get the full procedure.

Is Jackpot City Casino safe?

Yes, Jackpot City Casino is safe. It is fully licensed by the Malta Gambling Authority and Kahnawake Gaming Commission and bears the eCOGRA stamp of approval.

Is Jackpot City Casino real?

Jackpot City Casino is real. It can be accessed using the link provided in this review. You can also access Jackpot City using your mobile device.

Is Jackpot City Casino legit?

Jackpot City is as legit as online casinos get. It is licensed by the Republic of Malta and vetted by various international organizations to verify its trustworthiness.

What is Jackpot City’s contact number for Canada?

To gain access to all helplines, kindly visit the casino’s website and go to the Contact/Help section at the bottom of the homepage.

Final Verdict

Jackpot City is a gem among rhinestones. Joining Jackpot City Casino avails good bonuses, gaming variety, faster payouts, and an assurance of security. Most players from Canada especially love the mobile casino app that has all functions, games, and bonuses like the desktop casino.

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